Soft sell

In advertising, a soft sell is an advertisement or campaign that uses a more subtle, casual, or friendly sales message. This approach is the opposite of a hard sell.

Theorists have examined the value of repetition for soft sell versus hard sell messages, in order to determine their relative efficacy. Frank Kardes and others have concluded that a soft sell, with an implied conclusion rather than an overt hard sell, can often be more persuasive.[1] Soft sell is also less likely to be irritating to consumers[citation needed].

  1. ^ Kardes, Frank; Cronley, Maria; Cline, Thomas (2014). Consumer Behavior. Cengage Learning. p. 212. ISBN 978-1305161689.