Sykes Enterprises

Sykes Enterprises, Inc.
Industry
Founded1977
FounderJohn H. Sykes
Defunct2021
Headquarters
Tampa, Florida
,
United States
Number of locations
66
Key people
Charles E. Sykes (President & CEO)
Services
RevenueIncrease US$ 1,710 million[1] (2020)
Decrease US$ 81.78 million[1] (2020)
Decrease US$ 56 million[1] (2020)
Total assetsIncrease US$ 948 million[2][full citation needed] (2016)
Total equityIncrease US$ 893 million[1] (2020)
Number of employees
61,100[1] (2020)

Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service.

In 2021, Sitel Group acquired Sykes for $2.2 billion.[3] In March 2023, Sitel and Sykes fully merged to form Foundever.

  1. ^ a b c d e "2020 Annual Report" (PDF). Sykes Enterprises.
  2. ^ 2015 Annual report
  3. ^ "Sykes goes private with Miami group's $2.2 billion all-cash deal". bizjournals.com. August 31, 2021. Retrieved March 7, 2023.