Talkdesk

Talkdesk
Company typePrivate
IndustrySoftware as a service
Founded2011
FoundersTiago Paiva and Cristina Fonseca
Headquarters,
United States
Key people
Tiago Paiva (CEO)
Websitetalkdesk.com

Talkdesk is a software company that provides cloud-based call center software as a service. Based in San Francisco, the company was founded in Portugal in 2011 by Tiago Paiva, who is the current CEO, and Cristina Fonseca.[1][2]

In 2018, Talkdesk became the third company of Portuguese origin, after OutSystems and Farfetch, to achieve unicorn status, with its valuation rising to 1.25 billion dollars.[3][4] By 2021, its valuation had increased to 10 billion dollars.[1]

  1. ^ a b Hall, Christine (2021-08-12). "Talkdesk's valuation jumps to $10B with Series D for smart contact centers". TechCrunch. Retrieved 2024-11-23.
  2. ^ Sandler, Rachel (2018-07-24). "How this founder turned a hackathon project into a startup that's changing call centers". Business Insider Nederland (in Dutch). Retrieved 2024-11-23.
  3. ^ Su, Jeb. "CEO Tech Talk: Talkdesk Achieved Unicorn Status By Building A Call Center In The Cloud". Forbes. Retrieved 2024-11-23.
  4. ^ Villalobos, Luís (2018-10-03). "Há uma nova empresa "unicórnio" a falar português". PÚBLICO (in Portuguese). Retrieved 2024-11-23.