Text (company)

Text
Company typePublic
WSE: TXT
WIG30 Component
ISINPLLVTSF00010
IndustrySoftware
FoundedWrocław, Poland 2002; 22 years ago (2002)
Headquarters
Wrocław
,
Poland
Number of locations
2 offices (2024)
Area served
Worldwide
Key people
  • Mariusz Cieply (CEO)
  • Urszula Jarzebowska (CFO)
  • Szymon Klimczak (CMO)
  • Bartosz Olchowka (CTO)
  • Piotr Bednarek (CCO)
  • Maciej Malesa (CIO)[1]
ProductsChatBot, HelpDesk, Knowledge Base, LiveChat, OpenWidget
Services
Revenue
  • Increase 223 million zł (2022)[2]
  • 179 million zł (2021)[2]
  • Increase 119 million zł (2022)[2]
  • 100 million zł (2021)[2]
Number of employees
268[3]
Subsidiaries
  • Text, Inc.
Websitetext.com

Text (formerly LiveChat Software, WSE: TXT)[4] is a customer service software company.[5] It provides programmable tools for making B2B and B2C communication functions using its web service APIs.[6] It is also making software as a service products related to artificial intelligence, customer support, e-commerce, and lead generation.[7]

The company was founded in Wroclaw, Poland in 2002, and it also has US offices in Boston, Massachusetts. Since 2014 it is publicly traded on the Warsaw Stock Exchange.[8] In 2023 the company has officially changed its name to Text.[9]

It serves more than 28,000 paid customers[10] in over 150 countries,[11][12] including Adobe, AirAsia, Best Buy, Better Business Bureau, ING, Huawei, Orange, and PayPal.[13][14][15]

  1. ^ "Key People at LiveChat Software". WSJ.COM. 2016-08-19. Retrieved 2016-08-19.
  2. ^ a b c d "LIVECHAT SOFTWARE SA : Financial Data Forecasts Estimates and Expectations". MarketScreener. 2023-05-31. Retrieved 2023-05-31.
  3. ^ LiveChat Software Investor Relations (2022-06-30). "LiveChat Software's revenues increased by 24.3% and net profit increased by 18.8% in the financial year" (PDF). investor.livechat.com. Retrieved 2023-05-31.
  4. ^ "Google Finance". 2024-05-15.
  5. ^ "Text - Company profile & facts". Yahoo! Finance. Retrieved 2024-05-15.
  6. ^ "Text Platform | Chat framework for innovative teams". Text Platform. Retrieved 2024-05-15.
  7. ^ "Text S.A.: Shareholders Board Members Managers and Company Profile | PLLVTSF00010 | MarketScreener". www.marketscreener.com. Retrieved 2024-05-15.
  8. ^ "Company factsheet". Warsaw Stock Exchange. 2014-04-11. Retrieved 2024-05-15.
  9. ^ Distefano, Noemi (2023-09-11). "How to manage investor communications during a corporate rebranding". IR Magazine. Retrieved 2024-05-15.
  10. ^ "StockWatch: Asseco BS Q2 results; Quercus TFI Aum; LiveChat clients; Lotos fuel H1 report". biznes.pap.pl (in Polish). Retrieved 2019-08-04.
  11. ^ Guta, Michael (2017-10-03). "LiveChat Teams with BotEngine to Make You Available to Customers – Anytime". SmallBizTrends. Retrieved 4 October 2017.
  12. ^ "Livechat Software No. Of Clients Using Paid Version Of Livechat Up At 25,398 As Of Oct. 1". Reuters. 2018-10-02. Retrieved 2019-01-16.
  13. ^ Wauters, Robin (2011-10-24). "LiveChat Founders Buy Out Investor Naspers, Regain 60% Stake". TechCrunch. Retrieved 17 January 2012.
  14. ^ Tolentino, Mellisa (2011-10-25). "LiveChat Completes Management Buy-Out, Now 60% Employee Owned". SiliconANGLE. Retrieved 17 January 2012.
  15. ^ Carr, David F. (2011-08-10). "Customer Support Gets Personal With Facebook Connection". InformationWeek. Retrieved 17 January 2012.