 First edition | |
| Author | Arlie Russell Hochschild |
|---|---|
| Language | English |
| Genre | Nonfiction social science |
| Publisher | The University of California Press |
Publication date | 1983, with reissues in 2003 and 2012 |
| Publication place | United States |
| Media type | Print (Hardback & Paperback) |
| ISBN | 9780520272941 (2012 release) |
The Managed Heart: Commercialization of Human Feeling, by Arlie Russell Hochschild, was first published in 1983.[1] In it, she documents how social situations influence emotions through the experiences of flight attendants and bill collectors.
A 20th Anniversary edition with a new afterword added by the author was published in 2003. It was reissued in 2012 with a new preface. It has been translated into German (Campus Press), Chinese (Laureate Books, Taipei, Taiwan), Japanese (Sekai Shisosha, Kyoto, Japan), Polish (Polish Scientific Publishers PWN), and French (La Découverte, 2017). Hochschild's text is seminal and scholars like Sarah J. Tracy and Stephen Fineman have expanded on her concept of emotional labor.
- ^ Hochschild, Arlie Russell (1983). The managed heart : commercialization of human feeling. Berkeley: University of California Press. ISBN 0520054547. OCLC 9280843.