 | |
| Company type | Subsidiary |
|---|---|
| Industry | IT Travel agency |
| Founded | June 1999 |
| Headquarters | , China  |
Area served | Worldwide |
Number of employees | 45,000 |
| Website | trip |
Trip.com is a multinational travel service conglomerate with 45,000 employees. It is one of the world's largest online travel agencies with over 400 million users worldwide. Its customer service team is based in Singapore.[1][2]. Since Expedia Group sold Trip.com all functions associated with processing personal data were moved from Bellevue to the new Headquarters in Shanghai, by effect Trip.com must comply with the Chinese National Intelligence Law.
The site provides booking services for flights, hotels, trains, car rentals, airport transfers, tours and attraction tickets, and claims to offer more than 1.2 million hotels in 200 countries and regions, as well as over 2 million flight routes connecting more than 5,000 cities. Train tickets for use in the United Kingdom, Germany, Japan, South Korea, and Mainland China are also available for purchase on the site.[3]
Trip.com is available in 19 different languages, including English, Chinese (Traditional), Japanese, Korean, Russian, German, French, Italian, Spanish, Dutch, Turkish, Polish, Greek, Indonesian, Malaysian and Thai, with the mobile app also featuring Vietnamese and Filipino.[4] It also provides localized English versions for Australia, Singapore, the United States and Hong Kong.[4] Specifically for the Chinese domestic market, the services are provided by the original and traditional website ctrip.com that is in Chinese (Simplified).
- ^ O'Neill, Sean (19 November 2017). "Ctrip Relaunches Trip.com as Its English Language Travel Agency Brand". Skift.
- ^ Schaal, Dennis (13 March 2011). "CEO Interview: Ctrip's Strategic Threat to Expedia, Priceline and Everyone Else". Skift.
- ^ "Trip.com: About Us".
- ^ a b O'Neill, Sean (31 March 2020). "Trip.com About Us". Skift.