Name -- Susan Malekpour
Location -- Chicago, IL.
Employer -- American InterContinental University
Title - Senior Director of Institutional Effectiveness
I received my Bachelors Degree in Medical Technology from Northern Illinois University with a minor in Biology and a minor in Chemistry. I was employed for a few years as a Hematologist, Medical Technologist and Director of Clinical Laboratory. In conjunction with my work in the clinical setting, I also earned my Masters Degree in Microbiology. I taught at Northern Illinois University as a teaching assistant and also taught various biology courses at local community colleges as an adjunct faculty. Having an interest in the research side of Clinical Microbiology, I completed the Doctoral course requirements for Clinical Microbiology. As I continued to teach, I realized that my true passion lies in academia. I loved working with students and felt honored to be able to share my experiences and knowledge and at the same time learn from students’ experiences and knowledge.
I completed my Doctoral in Adult Education with an emphasis in philosophy and science pedagogy and have remained actively involved in the academic arena. At present, I am the Senior Director of Institutional Effectiveness at American InterContinental University and enjoy working with all the different aspects of the University.
My responsibilities are to facilitate, implement and monitor the institutional effectiveness process, providing resources and training to all departments. I am involved in document assessment, data collection, analysis, and implementation of improvements. I coordinate and manage the ongoing, integrated, and campus-wide research-based planning and assessment processes of the University (Institutional Effectiveness Program). I provide interpretation, analysis, and communication of assessment results that inform planning and resource allocation for the continual improvement of University efficiency and effectiveness.
I work with academic leaders to lead and coordinate the University’s academic assessment process and actively participant in University strategic planning and assessment, including the development of annual goals and objectives. I provide reports for external agencies, as appropriate and ensure a systematic review of institutional effectiveness program plans and reports. I support the University’s research and analysis activities, including the development of surveys and other methods of data collection.
