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In software development and product management, a user story is an informal, natural language description of features of a software system. They are written from the perspective of an end user or user of a system, and may be recorded on index cards, Post-it notes, or digitally in specific management software.[1] Depending on the product, user stories may be written by different stakeholders like client, user, manager, or development team.
User stories are a type of boundary object. They facilitate sensemaking and communication; and may help software teams document their understanding of the system and its context.[2]
a great number of software tools that provide, inter alia, support for practices based on user stories have emerged in recent years.