&sq=&lang=&file=File:WingzLogo.png) | |
| Industry | Vehicle for hire |
|---|---|
| Founded | February 22, 2011 |
| Founder |
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| Headquarters | San Francisco, U.S. |
| Website | wingz |
| Footnotes / references [1] | |
Wingz, Inc.[1][2] (originally known as Tickengo) is a vehicle for hire company that provides private, scheduled, and fixed-price rides in 30 major cities across the United States via mobile app. The service provides rides anywhere in the cities it serves, with a focus on airports. Wingz offers the ability to request specific drivers for rides and allows users to build a list of their favorite drivers for future bookings.
The company is based in San Francisco, California.[3]
Along with a dedicated desktop and mobile site that can be used for creating an account and booking a ride, Wingz operates mobile apps for the iOS and Android platforms. Riders must sign up with an email address and phone number before booking their first ride.
Users can book rides from two hours to up to one year in advance. If a passenger’s ride includes a trip to or from the airport, users are able to input their flight info to help keep their driver updated about the status of the arriving or departing flight.
In addition to a special request section (where passengers can ask for amenities like car seats, phone chargers, etc.), riders can also submit additional information regarding oversized bags or traveling with a large pet in order to convey how large of a vehicle is needed for the trip.
Every Wingz driver has a unique driver “code” that can be added to a rider’s “Favorite Drivers List” online or through the app. Each time a user requests a ride, their Favorite Driver receives the first opportunity to accept the ride—and so on down the list—until somebody is able to provide the trip. If none of a user’s favorite drivers are available, the request is distributed to the standard pool of drivers.
All Wingz rides are flat-rate, meaning they do not undergo other companies’ volatile pricing shifts that surge during phases of low supply or high demand. Once a rider requests a booking, they are presented up front with their price for the trip; all transactions must be made by credit card and are not charged until a ride is provided.
Drivers on the platform receive a higher percentage of the passenger’s fare than a vast majority of other car services and get an additional percentage of the ride price if they’re requested as a Favorite Driver.
After the ride is complete, users are able to rate their driver and compensate them with a gratuity that goes directly to them. Drivers who do not maintain a high rating are removed from the platform.
- ^ a b "Wingz, Inc". OpenCorporates. February 22, 2011. Retrieved September 3, 2023.
- ^ "Terms of Use for Wingz". Wingz. March 31, 2023. Retrieved September 3, 2023.
- ^ Fowler, Geoffrey (October 28, 2012). "Taxi Apps Face Bumpy Road". The Wall Street Journal.