Workplace aggression is a specific type of aggression which occurs in the workplace.[1][2] Workplace aggression is any type of hostile behavior that occurs in the workplace.[3][1][4] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates. Common examples of workplace aggression include gossiping, bullying, intimidation, sabotage, sexual harassment, and physical violence.[5] These behaviors can have serious consequences, including reduced productivity, increased stress, and decreased morale.
Workplace aggression can be classified as either active or passive.[6][7][8]Active aggression is direct, overt, and obvious. It involves behaviors such as yelling, swearing, threatening, or physically attacking someone.[9][10]Passive aggression is indirect, covert, and subtle. It includes behaviors such as spreading rumors, gossiping, ignoring someone, or refusing to cooperate.[11][12] There are various causes of workplace aggression. These include stress, power imbalances, a lack of communication, and personality conflicts.[13] It is important to identify and address the underlying causes of workplace aggression in order to prevent it from happening again.
Employers should take steps to create a safe and respectful work environment. This includes establishing clear policies and procedures for handling workplace aggression. Employers should also provide training on interpersonal skills and conflict resolution, as well as encourage open communication. If workplace aggression does occur, employers should take appropriate disciplinary action. Workplace aggression can decrease a person's ability to do their job well, lead to physical declines in health and mental health problems, and also change the way a person behaves at home and in public.[14] If someone is experiencing aggression at work, it may result in an increase in missed days (absence from work) and some may decide to leave their positions.[14]